ORDERS MADE BEFORE DECEMBER 1 WILL ARRIVE BY THE HOLIDAYS IN THE US WITH REGULAR SHIPPING. AFTER 12/1 RUSH FEES APPLY FOR XMAS DELIVERY. INT'L DATES VARY.
ORDERS MADE BEFORE DECEMBER 1 WILL ARRIVE BY THE HOLIDAYS IN THE US WITH REGULAR SHIPPING. AFTER 12/1 RUSH FEES APPLY FOR XMAS DELIVERY. INT'L DATES VARY.
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Custom Embroidery Orders + Mending Requests (Scroll down)

 

custom hand embroidery

Hi! I am currently accepting custom orders! Most of my custom embroidery orders are for hankies, though I am willing to consider custom hoop art, banners, or embroidery on clothing. If you are interested in custom embroidery that isn't a hankie, please email me your request at erin@wrenbirdarts.com

Something to keep in mind. Everything that I create is from scratch. And that means that it isn't the least expensive option. I don't use an embroidery machine, I only use my hands to carefully create each stitch. What I can promise you is the very best customer service from start to finish, and custom embroidery that was made with the utmost care. 

Here are a few questions to get started with your custom hankie request:

1) Describe the handkerchief design or text that you are requesting
2) What type of lettering (cursive, print, or custom)
3) What style of hanky (see photos below-12" straight hemmed, 12" scalloped hem, 16" satin bordered)
4) Thread color(s) (see thread charts below, or describe the color and I can choose for you)
5) How many hankies you would like to order
6) Date you need hankies delivered
7) Please note if you are outside of the continental U.S (affects shipping times)

If you are ready to submit your hankie request, email me your answers to the above questions at erin@wrenbirdarts.com

Thread Color Options:

 

Hankie Styles:

Patterned Hankies
Now in shop--patterned, hand sewn hankies! Email me for current options, or see what I have in shop! These hankies are hand cut and stitched in my studio. Available for purchase with or without added embroidery. 

Custom Mending Projects

Sashiko Style Mending for hire 
Do you want to commission a custom mend for your jeans or almost any article of clothing or bag? There are no cut and dry prices here. A few things to include in your email request:
-what will be mended?
-what is the size of the rip or hole? 
-how detailed of a mend would you like? 
 
A few things to consider: 
-mends take a long time, so a starting price range is $50 for a small mend, and up to $500+ for an entire ripped pair of jeans
-you can purchase a made by me, one of a kind patch
-check out my instagram for inspiration if you want to take on your own mend. 

If you are still interested, or have a few more questions, email me! erin@wrenbirdarts.com

If you'd like to read more reviews, please click over to my etsy shop here.
Policies
Returns are not accepted. However, if you are unhappy in any way, I will do everything I can to resolve the complaint. Email wrenbirdarts@gmail.com for more information. 
Shipped via USPS First Class mail, unless otherwise arranged. Fed Ex shipment upon request with applied shipping fees. Tracking number is always provided. Mis-delivered or stolen packages, international tariffs and customs taxes owed are not the responsibility of wrenbirdarts.

If I love your idea, I may recreate it, and sell it in my shop.  All custom orders are to be paid in full before any work begins. All designs are original to wrenbirdarts, made for personal use, and are not to be reproduced. 
wrenbirdarts Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wrenbirdarts.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at wrenbirdarts@gmail.com or by mail using the details provided below:

wrenbirdarts
[Re: Privacy Compliance Officer]
1505 J Street Bellingham Washington US 98225